General Session: Customer Experience Keynote
Date & Time
Wednesday, May 23, 2018, 8:40 AM - 9:35 AM
Best-selling author and CEB Group LeaderĀ Matt Dixon has literally written the book on Customer Experience. In his latest, The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Matt studied data from 125,000 customers to discover the secret to customer loyalty.
Location Name
Plaza Ballroom - Concourse Level
Full Address
Sheraton Denver Downtown Hotel
1550 Court Pl
Denver, Colorado 80202
United States
Session Type
General Session