Global telco operators face daunting challenges trying to deliver positive experiences to their customers, while competitors seek to get mobile users to jump from one network to another. Omnichannel payments are at the heart of customer experience, and telcos need help! That's what they told an ACI Orchestrate team, and 2018 is the year to begin to exploit this merchant vertical with a targeted value proposition and a cloud-based solution that will open up massive transaction volumes for the company.