Full Name
Matt Dixon
Job Title
Best-selling author and CEB Group Leader
Company
The Corporate Executive Board Company (CEB)
Speaker Bio
Matt Dixon has literally written the book on Customer Experience. In his latest, The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Matt studied data from 125,000 customers to discover the secret to customer loyalty. Join us on Wednesday, May 23 as Matt shares his insights in this can't-miss general session.