AGENDA
| Monday, November 6, 2017 | ||
|---|---|---|
| 7:00 PM - 9:00 PM | Cocktails/Informal Meet and Greet | |
| Tuesday, November 7, 2017 | ||
| 7:00 AM - 8:00 AM | Breakfast | |
| 8:00 AM - 8:30 AM | Day 1 Welcome | |
| 8:30 AM - 9:15 AM | Marketing Alignment to Corporate Strategy | Jeremy Wilmot - ACI Worldwide |
| 9:15 AM - 10:15 AM | Brand and Communication Strategy | Shirley Macbeth - ACI Worldwide |
| 10:15 AM - 10:30 AM | Break | |
| 10:30 AM - 11:30 AM | Segmentation Strategy | Paul Thomalla - ACI Worldwide |
| 11:30 AM - 12:30 PM | Segment 4 - Michael Grillo | Michael Grillo - ACI Worldwide |
| 11:30 AM - 12:30 PM | Segment 3 - Paul McMeekin | Paul McMeekin - ACI Worldwide |
| 11:30 AM - 12:30 PM | Segment 2 - Rachael Hunt | Rachel Hunt - ACI Worldwide |
| 11:30 AM - 12:30 PM | Segment 1 - Sarah Spagnola | Sarah Spagnola - ACI Worldwide |
| 12:30 PM - 2:00 PM | Segmentation Strategy Regroup and Working Lunch | Paul Thomalla - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Andrew Cox | Andrew Cox - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Paul Thomalla | Paul Thomalla - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Derek O'Grady | Derek O'Grady - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Sheri Chin | Sheri Chin - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Steve Powell | Steve Powell - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Sandra Wood | Sandra Wood - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Lori Anderson | Lori Anderson - ACI Worldwide |
| 2:00 PM - 3:30 PM | Corporate Strategy Exercise: Jeremy Wilmot | Jeremy Wilmot - ACI Worldwide |
| 3:30 PM - 4:00 PM | Video Presentations | |
| 4:00 PM - 5:30 PM | Quattro Panel | Dan Frate - ACI Worldwide Carolyn Homberger - ACI Worldwide Mandy Killam - ACI Worldwide Craig Saks - ACI Worldwide Jeremy Wilmot - ACI Worldwide |
| 5:30 PM - 5:45 PM | Day 1 Wrap-UP | Jeremy Wilmot - ACI Worldwide |
| 5:45 PM - 9:00 PM | Evening Cocktails, Dinner and Fun | |
| Wednesday, November 8, 2017 | ||
| 7:00 AM - 8:00 AM | Breakfast | |
| 8:00 AM - 8:30 AM | Phil Heasley | Phil Heasley - ACI Worldwide |
| 8:30 AM - 9:00 AM | Customer Experience Program | Derek O'Grady - ACI Worldwide |
| 9:00 AM - 10:00 AM | Customer Experience: Rachel van Eyk | Rachel van Eyk - ACI Worldwide |
| 9:00 AM - 10:00 AM | Customer Experience: Andrew Cox | Andrew Cox - ACI Worldwide |
| 9:00 AM - 10:00 AM | Customer Experience: Autumn Flora | Autumn Flora - ACI Worldwide |
| 9:00 AM - 10:00 AM | Customer Experience: Anne Hay | Anne Hay - ACI Worldwide |
| 9:00 AM - 10:00 AM | Customer Experience: Erin Walsh-Siemion | Erin Siemion - ACI Worldwide |
| 10:00 AM - 10:30 AM | Solution Overview and Value Management | Jeremy Wilmot - ACI Worldwide |
| 10:30 AM - 11:00 AM | Merchant Solutions | Lynn Holland - ACI Worldwide |
| 11:00 AM - 11:30 AM | Fraud Solution | Andreas Suma - ACI Worldwide Caleb Barnum - ACI Worldwide |
| 11:30 AM - 12:00 PM | Biller Solution | Steven Kramer - ACI Worldwide |
| 12:00 PM - 1:00 PM | Lunch | |
| 1:00 PM - 2:00 PM | Optimizing Customer Acquisition and Activation for Merchant | |
| 1:00 PM - 2:00 PM | Optimizing Customer Acquisition and Activation for Biller | |
| 1:00 PM - 2:00 PM | Optimizing Customer Acquisition and Activation for Fraud | |
| 2:00 PM - 2:30 PM | Digital Channels Solution | Jim Gillespie - ACI Worldwide |
| 2:30 PM - 3:00 PM | Retail Payments Solution | Chris Timms - ACI Worldwide |
| 3:00 PM - 3:30 PM | Real-time Payments Solution | William Proctor - ACI Worldwide |
| 3:30 PM - 4:30 PM | Optimizing Customer Acquisition and Activation for Digital Banking | |
| 3:30 PM - 4:30 PM | Optimizing Customer Acquisition and Activation for Real-Time Payments | |
| 3:30 PM - 4:30 PM | Optimizing Customer Acquisition and Activation for Retail Payments | |
| 4:30 PM - 4:45 PM | Day 2 Wrap-UP | Shirley Macbeth - ACI Worldwide |
| 5:30 PM - 9:00 PM | Dining Group 2 | |
| 5:30 PM - 9:00 PM | Dining Group 3 | |
| 5:30 PM - 9:00 PM | Dining Group 7 | |
| 5:30 PM - 9:00 PM | Dining Group 1 | |
| 5:30 PM - 9:00 PM | Dining Group 9 | |
| 5:30 PM - 9:00 PM | Dining Group 5 | |
| 5:30 PM - 9:00 PM | Dining Group 8 | |
| 5:30 PM - 9:00 PM | Dining Group 6 | |
| 5:30 PM - 9:00 PM | Dining Group 4 | |
| Thursday, November 9, 2017 | ||
| 7:00 AM - 8:00 AM | Breakfast | |
| 8:00 AM - 8:15 AM | Day 3 Welcome | Shirley Macbeth - ACI Worldwide |
| 8:15 AM - 9:30 AM | Emergenetics | Kendall Bryce - ACI Worldwide |
| 9:30 AM - 10:15 AM | Brainstorm 1: Hearing and Utilizing the Voice of the Customer | Autumn Flora - ACI Worldwide Rachel van Eyk - ACI Worldwide |
| 9:30 AM - 10:15 AM | Brainstorm 1: Influencer Marketing: Using Analysts, Consultants and Industry Associations Effectively | Rachel Hunt - ACI Worldwide Asad Mushtaq - ACI Worldwide Felicity O'Brien - ACI Worldwide |
| 9:30 AM - 10:15 AM | Brainstorm 1: Marketing Metrics and ROI | Sheri Chin - ACI Worldwide Andrew Cox - ACI Worldwide |
| 9:30 AM - 10:15 AM | Brainstorm 1: Events and Webinars | Anne Hay - ACI Worldwide Denise Stamulis - ACI Worldwide |
| 9:30 AM - 10:15 AM | Brainstorm 1: Social Media Marketing | Sebastian Buitrago - ACI Worldwide Meghan Soule - ACI Worldwide Christopher Taine - ACI Worldwide |
| 9:30 AM - 10:15 AM | Brainstorm 1: Global Marketing | Steve Powell - ACI Worldwide |
| 10:15 AM - 10:30 AM | Break | |
| 10:30 AM - 11:15 AM | Brainstorm 2: Influencer Marketing: Using Analysts, Consultants and Industry Associations Effectively | Rachel Hunt - ACI Worldwide Asad Mushtaq - ACI Worldwide Felicity O'Brien - ACI Worldwide |
| 10:30 AM - 11:15 AM | Brainstorm 2: Events and Webinars | Anne Hay - ACI Worldwide Denise Stamulis - ACI Worldwide |
| 10:30 AM - 11:15 AM | Brainstorm 2: Marketing Metrics and ROI | Sheri Chin - ACI Worldwide Andrew Cox - ACI Worldwide |
| 10:30 AM - 11:15 AM | Brainstorm 2: Global Marketing | Steve Powell - ACI Worldwide |
| 10:30 AM - 11:15 AM | Brainstorm 2: Hearing and Utilizing the Voice of the Customer | Autumn Flora - ACI Worldwide Rachel van Eyk - ACI Worldwide |
| 10:30 AM - 11:15 AM | Brainstorm 2: Social Media Marketing | Sebastian Buitrago - ACI Worldwide Meghan Soule - ACI Worldwide Christopher Taine - ACI Worldwide |
| 11:15 AM - 12:15 PM | Team Discussion | |
| 12:15 PM - 12:30 PM | Day 3 Wrap-UP | Shirley Macbeth - ACI Worldwide |
| 12:30 PM | Grab and Go Lunch | |
VENUE AND LODGING
The Naples Beach Hotel & Golf Club
851 Gulf Shore Boulevard North
Naples, FL 34102
Naples, FL 34102
Hotel booking details will be provided during the registration process. Please do not call the hotel directly to make your reservation.
Check in time is after 4:00pm and check out time is 12:00pm.
Complimentary self and valet parking is available for all attendees.
QUESTIONS
Please contact Denise Stamulis.
