All attendees MUST register for the Summit by June 17.
MONDAY
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TUESDAY and WEDNESDAY
All Attendees
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THURSDAY
All Site Leaders
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FRIDAY
Invite Only by Business Unit
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Arrivals
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Open downloaded file and save to your calendar
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Open downloaded file and save to your calendar
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Departures
Please review the schedule to determine your departure day.
Your registration record will identify which days you are needed to participate.
Mission / Home business reviews are currently being planned for Friday and are by invite only.
If you have questions about the Friday agendas, please contact the business unit operations lead on whether your attendance is required for Friday.
AOP - Beth Murphy
AOD - Ryan Cole
PD - Briana Ruhl
AOP - Beth Murphy
AOD - Ryan Cole
PD - Briana Ruhl
AGENDA
Subject to change
Monday, August 12, 2019 | ||
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Arrivals | ||
Tuesday, August 13, 2019 | ||
7:00 AM - 8:30 AM | Breakfast | Tiburon 3 & 4 |
8:30 AM - 8:35 AM | Mission Possible: Day 1 Open | Tiburon 1 & 2 |
8:35 AM - 9:00 AM | Program Welcome | Tiburon 1 & 2 |
9:00 AM - 9:20 AM | AOD P&L Mission | Tiburon 1 & 2 |
9:20 AM - 9:40 AM | AOP P&L Mission | Tiburon 1 & 2 |
9:40 AM - 9:55 AM | Break | Tiburon Foyer |
9:55 AM - 10:55 AM | Solution Mission: AOD Bill Payment | Tiburon 1 & 2 |
10:55 AM - 11:10 AM | Break | Tiburon Foyer |
11:10 AM - 12:10 PM | Solution Mission: AOP Retail Payments | Tiburon 1 & 2 |
12:10 PM - 1:10 PM | Lunch | Tiburon 3 & 4 |
1:10 PM - 2:10 PM | Solution Mission: Merchant | Tiburon 1 & 2 |
2:10 PM - 2:25 PM | Break | Tiburon Foyer |
2:25 PM - 3:25 PM | Solution Mission: AOP Real-time Payments | Tiburon 1 & 2 |
3:25 PM - 3:40 PM | Break | Tiburon Foyer |
3:40 PM - 4:10 PM | Solution Mission: AOD Banking Solutions | Tiburon 1 & 2 |
4:10 PM - 4:40 PM | Solution Mission: AOP Payments Intelligence (PRM) | Tiburon 1 & 2 |
4:40 PM - 5:00 PM | Mission Possible: Day 1 Close | Tiburon 1 & 2 |
5:30 PM - 8:00 PM | Evening Event | Tiburon 3 & 4 |
Wednesday, August 14, 2019 | ||
7:00 AM - 8:30 AM | Breakfast | Tiburon 3 & 4 |
8:30 AM - 8:35 AM | Mission Possible: Day 2 Open | Tiburon 1 & 2 |
8:35 AM - 9:35 AM | Homes & Missions: ACI’s Management Framework | Tiburon 1 & 2 |
9:35 AM - 9:50 AM | Break | Tiburon Foyer |
9:50 AM - 10:10 AM | 1ACI Culture: At the Heart of Our New Way of Working | Tiburon 1 & 2 |
10:10 AM - 11:30 AM | TEAMWORK: The Workplace of the Future | Tiburon 1 & 2 |
11:30 AM - 11:50 AM | TEAMWORK: A Practical Guide to Operating in a Matrix Environment (Missions and Homes) | Tiburon 1 & 2 |
11:50 AM - 12:50 PM | Lunch | Tiburon 3 & 4 |
12:50 PM - 1:30 PM | AGILITY: Agile and DevOps | Tiburon 1 & 2 |
1:30 PM - 2:15 PM | AGILITY: Sales Improvement Initiative | Tiburon 1 & 2 |
2:15 PM - 2:30 PM | Break | Tiburon Foyer |
2:30 PM - 3:10 PM | CUSTOMER CENTRICITY: Putting Customers at the Center of Everything We Do | Tiburon 1 & 2 |
3:10 PM - 3:50 PM | CUSTOMER CENTRICITY: Putting Customers at the Center of Everything We Do: Brainstorm | Tiburon 1 & 2 |
3:50 PM - 4:20 PM | Leadership Panel Q&A | Tiburon 1 & 2 |
4:20 PM - 4:30 PM | Mission Possible Close | Tiburon 1 & 2 |
5:30 PM - 9:30 PM | Site Leader Offsite | |
Thursday, August 15, 2019 | ||
7:00 AM - 8:30 AM | Breakfast | Tiburon 3 & 4 |
8:30 AM - 8:50 AM | Introductory Remarks | Tiburon 1 & 2 |
8:50 AM - 9:20 AM | Opening Comments + Q&A | Tiburon 1 & 2 |
9:20 AM - 10:20 AM | How'd They Do That? | Tiburon 1 & 2 |
10:20 AM - 10:30 AM | Break | Tiburon Foyer |
10:30 AM - 11:20 AM | Let's Talk Corporate Social Responsibility | Tiburon 1 & 2 |
11:20 AM - 11:50 AM | Continuity Matters | Tiburon 1 & 2 |
11:50 AM - 1:00 PM | Lunch with Leaders | Tiburon 1 & 2 |
1:00 PM - 1:30 PM | Workplace for Site Leaders | Tiburon 1 & 2 |
1:30 PM - 2:50 PM | Group Therapy - Solving Site Leader Challenges | Tiburon 1 & 2 |
2:50 PM - 3:10 PM | Break | Tiburon Foyer |
3:10 PM - 3:50 PM | Action Planning for 2020 | Tiburon 1 & 2 |
3:50 PM - 4:00 PM | Closing Remarks | Tiburon 1 & 2 |
6:30 PM - 10:00 PM | Individual Team Dinners | |
Friday, August 16, 2019 | ||
7:00 AM - 8:30 AM | Breakfast | The Preserve |
8:00 AM - 5:00 PM | On Premise Business Review (by invite only) | Royal Palm |
8:30 AM - 4:00 PM | Product Development Business Review (by invite only) | Cypress |
8:30 AM - 4:00 PM | On Demand Business Review (by invite only) | Sabal Palm |
12:00 PM - 1:30 PM | Lunch | The Preserve |