All attendees MUST register for the Summit by June 17. 
MONDAY
TUESDAY and WEDNESDAY
All Attendees
THURSDAY
All Site Leaders
FRIDAY
Invite Only by Business Unit
Arrivals
  • Solution strategy
  • Operating planning: P&L missions
  • Operating planning: Solution missions
  • Transformational initiatives
Open downloaded file and save to your calendar
  • Site leader milestones
  • Corporate Social Responsibility (CSR) initiatives
  • Employee experience
  • Strategy Day
Open downloaded file and save to your calendar
  • AOP P&L mission business review
  • AOD P&L mission business review
  • Product Development home business review
Departures
Please review the schedule to determine your departure day.
Your registration record will identify which days you are needed to participate.
Mission / Home business reviews are currently being planned for Friday and are by invite only.
If you have questions about the Friday agendas, please contact the business unit operations lead on whether your attendance is required for Friday.
AOP - Beth Murphy
AOD - Ryan Cole
PD - Briana Ruhl

AGENDA

Subject to change
Monday, August 12, 2019
 Arrivals 
Tuesday, August 13, 2019
7:00 AM - 8:30 AMBreakfastTiburon 3 & 4
8:30 AM - 8:35 AMMission Possible: Day 1 OpenTiburon 1 & 2
8:35 AM - 9:00 AMProgram WelcomeTiburon 1 & 2
9:00 AM - 9:20 AMAOD P&L MissionTiburon 1 & 2
9:20 AM - 9:40 AMAOP P&L MissionTiburon 1 & 2
9:40 AM - 9:55 AMBreakTiburon Foyer
9:55 AM - 10:55 AMSolution Mission: AOD Bill PaymentTiburon 1 & 2
10:55 AM - 11:10 AMBreakTiburon Foyer
11:10 AM - 12:10 PMSolution Mission: AOP Retail PaymentsTiburon 1 & 2
12:10 PM - 1:10 PMLunchTiburon 3 & 4
1:10 PM - 2:10 PMSolution Mission: MerchantTiburon 1 & 2
2:10 PM - 2:25 PMBreakTiburon Foyer
2:25 PM - 3:25 PMSolution Mission: AOP Real-time PaymentsTiburon 1 & 2
3:25 PM - 3:40 PMBreakTiburon Foyer
3:40 PM - 4:10 PMSolution Mission: AOD Banking SolutionsTiburon 1 & 2
4:10 PM - 4:40 PMSolution Mission: AOP Payments Intelligence (PRM)Tiburon 1 & 2
4:40 PM - 5:00 PMMission Possible: Day 1 CloseTiburon 1 & 2
5:30 PM - 8:00 PMEvening EventTiburon 3 & 4
Wednesday, August 14, 2019
7:00 AM - 8:30 AMBreakfastTiburon 3 & 4
8:30 AM - 8:35 AMMission Possible: Day 2 OpenTiburon 1 & 2
8:35 AM - 9:35 AMHomes & Missions: ACI’s Management Framework Tiburon 1 & 2
9:35 AM - 9:50 AMBreakTiburon Foyer
9:50 AM - 10:10 AM1ACI Culture: At the Heart of Our New Way of Working Tiburon 1 & 2
10:10 AM - 11:30 AMTEAMWORK: The Workplace of the Future Tiburon 1 & 2
11:30 AM - 11:50 AMTEAMWORK: A Practical Guide to Operating in a Matrix Environment (Missions and Homes) Tiburon 1 & 2
11:50 AM - 12:50 PMLunchTiburon 3 & 4
12:50 PM - 1:30 PMAGILITY: Agile and DevOps Tiburon 1 & 2
1:30 PM - 2:15 PMAGILITY: Sales Improvement InitiativeTiburon 1 & 2
2:15 PM - 2:30 PMBreakTiburon Foyer
2:30 PM - 3:10 PMCUSTOMER CENTRICITY: Putting Customers at the Center of Everything We DoTiburon 1 & 2
3:10 PM - 3:50 PMCUSTOMER CENTRICITY: Putting Customers at the Center of Everything We Do: BrainstormTiburon 1 & 2
3:50 PM - 4:20 PMLeadership Panel Q&ATiburon 1 & 2
4:20 PM - 4:30 PMMission Possible CloseTiburon 1 & 2
5:30 PM - 9:30 PMSite Leader Offsite 
Thursday, August 15, 2019
7:00 AM - 8:30 AMBreakfastTiburon 3 & 4
8:30 AM - 8:50 AMIntroductory RemarksTiburon 1 & 2
8:50 AM - 9:20 AMOpening Comments + Q&ATiburon 1 & 2
9:20 AM - 10:20 AMHow'd They Do That?Tiburon 1 & 2
10:20 AM - 10:30 AMBreakTiburon Foyer
10:30 AM - 11:20 AMLet's Talk Corporate Social ResponsibilityTiburon 1 & 2
11:20 AM - 11:50 AMContinuity MattersTiburon 1 & 2
11:50 AM - 1:00 PMLunch with LeadersTiburon 1 & 2
1:00 PM - 1:30 PMWorkplace for Site LeadersTiburon 1 & 2
1:30 PM - 2:50 PMGroup Therapy - Solving Site Leader ChallengesTiburon 1 & 2
2:50 PM - 3:10 PMBreakTiburon Foyer
3:10 PM - 3:50 PMAction Planning for 2020Tiburon 1 & 2
3:50 PM - 4:00 PMClosing RemarksTiburon 1 & 2
6:30 PM - 10:00 PMIndividual Team Dinners 
Friday, August 16, 2019
7:00 AM - 8:30 AMBreakfastThe Preserve
8:00 AM - 5:00 PMOn Premise Business Review (by invite only)Royal Palm
8:30 AM - 4:00 PMProduct Development Business Review (by invite only)Cypress
8:30 AM - 4:00 PMOn Demand Business Review (by invite only)Sabal Palm
12:00 PM - 1:30 PMLunchThe Preserve

VENUE 

The Ritz-Carlton Golf Resort
2600 Tiburon Drive
Naples, FL 34109
Hotel reservations will be made based on your response during the registration process. Please do not book a hotel via Concur or call the hotel directly to make your reservation.
 

QUESTIONS

Please contact Denise Stamulis.