Agenda is subject to change
MONDAY
TUESDAY and WEDNESDAY
All Attendees
THURSDAY
All Site Leaders
FRIDAY
Invite Only by Business Unit
Arrivals
  • Solution strategy
  • Operating planning: P&L missions
  • Operating planning: Solution missions
  • Transformational initiatives
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  • Site leader milestones
  • Corporate Social Responsibility (CSR) initiatives
  • Employee experience
  • Strategy Day
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  • AOP P&L mission business review
  • AOD P&L mission business review
  • Product Development home business review

AGENDA

Time Name Speakers Location Name
Monday, August 12, 2019
 Arrivals  
Tuesday, August 13, 2019
7:00 AM - 8:30 AMBreakfast Tiburon 3 & 4
8:30 AM - 8:35 AMMission Possible: Day 1 Open Tiburon 1 & 2
8:35 AM - 9:00 AMProgram WelcomeCraig Saks - ACI WorldwideTiburon 1 & 2
9:00 AM - 9:20 AMAOD P&L MissionDan Frate - ACI WorldwideTiburon 1 & 2
9:20 AM - 9:40 AMAOP P&L MissionJeremy Wilmot - ACI WorldwideTiburon 1 & 2
9:40 AM - 9:55 AMBreak Tiburon Foyer
9:55 AM - 10:55 AMSolution Mission: AOD Bill PaymentSanjay Gupta - ACI Worldwide
Donald Yellen - ACI Worldwide
Lori Cerise - ACI Worldwide		Tiburon 1 & 2
10:55 AM - 11:10 AMBreak Tiburon Foyer
11:10 AM - 12:10 PMSolution Mission: AOP Retail PaymentsFrederique Slevin - ACI Worldwide
Marco Bravo - ACI Worldwide
Daren Wedge - ACI Worldwide		Tiburon 1 & 2
12:10 PM - 1:10 PMLunch Tiburon 3 & 4
1:10 PM - 2:10 PMSolution Mission: MerchantBeimnet Tadele - ACI Worldwide
Peter Georgopulos - ACI Worldwide
Manish Patel - ACI Worldwide		Tiburon 1 & 2
2:10 PM - 2:25 PMBreak Tiburon Foyer
2:25 PM - 3:25 PMSolution Mission: AOP Real-time PaymentsCraig Ramsey - ACI Worldwide
Marco Bravo - ACI Worldwide
Helen Stoner - ACI Worldwide		Tiburon 1 & 2
3:25 PM - 3:40 PMBreak Tiburon Foyer
3:40 PM - 4:10 PMSolution Mission: AOD Banking SolutionsJim Gillespie - ACI WorldwideTiburon 1 & 2
4:10 PM - 4:40 PMSolution Mission: AOP Payments Intelligence (PRM)Cleber Martins - ACI WorldwideTiburon 1 & 2
4:40 PM - 5:00 PMMission Possible: Day 1 Close Tiburon 1 & 2
5:30 PM - 8:00 PMEvening Event Tiburon 3 & 4
Wednesday, August 14, 2019
7:00 AM - 8:30 AMBreakfast Tiburon 3 & 4
8:30 AM - 8:35 AMMission Possible: Day 2 Open Tiburon 1 & 2
8:35 AM - 9:35 AMHomes & Missions: ACI’s Management Framework Craig Saks - ACI Worldwide
Eugene van der Meulen - ACI Worldwide		Tiburon 1 & 2
9:35 AM - 9:50 AMBreak Tiburon Foyer
9:50 AM - 10:10 AM1ACI Culture: At the Heart of Our New Way of Working David Kuhl - ACI Worldwide
Shirley Macbeth - ACI Worldwide		Tiburon 1 & 2
10:10 AM - 11:30 AMTEAMWORK: The Workplace of the Future Jaime Danielson - ACI WorldwideTiburon 1 & 2
11:30 AM - 11:50 AMTEAMWORK: A Practical Guide to Operating in a Matrix Environment (Missions and Homes) David Kuhl - ACI Worldwide
Gary Johnson - ACI Worldwide
Patti Whitehouse - ACI Worldwide		Tiburon 1 & 2
11:50 AM - 12:50 PMLunch Tiburon 3 & 4
12:50 PM - 1:30 PMAGILITY: Agile and DevOps Fabian Gloerfeld - ACI Worldwide
Jack Bloch - ACI		Tiburon 1 & 2
1:30 PM - 2:15 PMAGILITY: Sales Improvement InitiativeJohan Roets - ACI Worldwide
Brian Goonan - Ernst & Young		Tiburon 1 & 2
2:15 PM - 2:30 PMBreak Tiburon Foyer
2:30 PM - 3:10 PMCUSTOMER CENTRICITY: Putting Customers at the Center of Everything We DoShirley Macbeth - ACI Worldwide
Mandy Killam - ACI Worldwide
David Mitzenmacher - ACI Worldwide
Shelley Ahlers - ACI Worldwide
Alex Hoffmann - ACIW		Tiburon 1 & 2
3:10 PM - 3:50 PMCUSTOMER CENTRICITY: Putting Customers at the Center of Everything We Do: BrainstormDavid Kuhl - ACI WorldwideTiburon 1 & 2
3:50 PM - 4:20 PMLeadership Panel Q&AJohan Roets - ACI Worldwide
Eve Aretakis - ACI Worldwide
Dan Frate - ACI Worldwide
Jeremy Wilmot - ACI Worldwide
David Kuhl - ACI Worldwide		Tiburon 1 & 2
4:20 PM - 4:30 PMMission Possible CloseCraig Saks - ACI WorldwideTiburon 1 & 2
5:30 PM - 9:30 PMSite Leader Offsite  
Thursday, August 15, 2019
7:00 AM - 8:30 AMBreakfast Tiburon 3 & 4
8:30 AM - 8:50 AMIntroductory RemarksShirley Macbeth - ACI WorldwideTiburon 1 & 2
8:50 AM - 9:20 AMOpening Comments + Q&APhil Heasley - ACI WorldwideTiburon 1 & 2
9:20 AM - 10:20 AMHow'd They Do That?Clodagh Daly - ACI Worldwide
Test Tessa - ACI Worldwide
Jyothsna Shetty - ACI Worldwide
Christo Espach - ACI Worldwide
Dionne Mason - ACI Worldwide
Carole Welch - ACI Worldwide
Shane Blake - ACI Worldwide		Tiburon 1 & 2
10:20 AM - 10:30 AMBreak Tiburon Foyer
10:30 AM - 11:20 AMLet's Talk Corporate Social ResponsibilityDavid Kuhl - ACI Worldwide
Jamie Mercurio - ACI Worldwide		Tiburon 1 & 2
11:20 AM - 11:50 AMContinuity MattersTyler Spence - ACI Worldwide
Susan Mitchell - ACI Worldwide		Tiburon 1 & 2
11:50 AM - 1:00 PMLunch with LeadersMelissa McKendry - ACI Worldwide
Craig Saks - ACI Worldwide
Carolyn Homberger - ACI Worldwide
Jeremy Wilmot - ACI Worldwide
Dan Frate - ACI Worldwide
Eve Aretakis - ACI Worldwide
Mandy Killam - ACI Worldwide		Tiburon 1 & 2
1:00 PM - 1:30 PMWorkplace for Site LeadersJaime Danielson - ACI Worldwide
Joseph Sasak - ACI Worldwide		Tiburon 1 & 2
1:30 PM - 2:50 PMGroup Therapy - Solving Site Leader ChallengesBeth Dehnart - ACI WorldwideTiburon 1 & 2
2:50 PM - 3:10 PMBreak Tiburon Foyer
3:10 PM - 3:50 PMAction Planning for 2020Briana Ruhl - ACI WorldwideTiburon 1 & 2
3:50 PM - 4:00 PMClosing RemarksShirley Macbeth - ACI WorldwideTiburon 1 & 2
6:30 PM - 10:00 PMIndividual Team Dinners  
Friday, August 16, 2019
7:00 AM - 8:30 AMBreakfast The Preserve
8:00 AM - 5:00 PMOn Premise Business Review (by invite only) Royal Palm
8:30 AM - 4:00 PMOn Demand Business Review (by invite only) Sabal Palm
8:30 AM - 4:00 PMProduct Development Business Review (by invite only) Cypress
12:00 PM - 1:30 PMLunch The Preserve