After careful consideration of information from authorities on the evolving Coronavirus (COVID-19) situation and feedback from customers, we have made the difficult decision to cancel this event.  The health and well-being of our customers, partners, employees and everyone involved with the event is of utmost importance to us. We feel it is important to take this step now to provide clarity and ensure you have enough time to manage your travel commitments.  Thank you for your understanding.


How to Book Your Hotel
All hotel reservations at Hilton Anatole will be made through your event registration. Do not contact the hotel directly or book via your travel agency. 
Modify or Cancel Your Hotel Reservation
To book, modify or cancel your hotel reservation, login to your event registration and update your hotel request. Please do not contact the hotel directly. 
Discounted Room Rate
Our discounted room block at the Hilton Anatole is US$199, plus taxes and fees. Standard wifi for up to 3 devices is included. This rate is only available through March 4, 2020. 
Hilton Anatole
2201 N Stemmons Fwy
Dallas, TX 75207
United States


There are two airports in the Dallas area. The Hilton Anatole is 16 miles from Dallas/Fort Worth International Airport (DFW) and 6 miles from Dallas Love Field Airport (DAL).
It is recommended that you take a taxi or an Uber/Lyft from the airport to the hotel. 
Below are the minimum charge of a taxi from the two airports:
DFW - US $42.00
DAL - US $18.00
Attendees should plan to arrive at the hotel by the morning of Tuesday, March 17. Breakout sessions begin at 10:00 a.m. with a breakfast and welcome prior at 9:00 a.m. Please consult the agenda to determine your departure time on Wednesday, March 18; however, most User Groups will end their meetings at 4:00 p.m. 
Hotel check-in: 3:00 p.m.
Hotel check-out: 12:00 p.m. (noon)
For local attendees, the Hilton is offering 50% off Self-Parking for one car or $10 off nightly Valet Rate.


If you require an invitation letter in order to travel to ACI User Group Forum 2020, please contact for assistance.


The average temperatures in Dallas, TX in March are a high of 69°F (21°C) and a low of 49°F (9°C). Please check the weather forecast closer to the event.