The 2019 Biller Mission Mid-Year Event is a 2.5-day meeting that assembles all of Sales, Customer Success Managers (CSMs), Sales Engineering, Product and many of our critical business partners for a singular purpose: to ensure we are collaborating, planning and executing to the best of our abilities in the second half of the year to achieve our goals. This year’s event will be the first all-hands meeting of the newly-formed Biller Mission team that includes our colleagues from Speedpay.
The format of the meeting is designed to be interactive and afford every attendee a role in the execution of our second half plan:
Monday
Express Yourself! Opening network reception and a barbeque starting at 6:00 PM.
Tuesday
A full day session covering organization updates, product innovations, team building and vertical market reviews.
Wednesday
A full day session covering the remaining vertical market reviews and selective case studies where we have identified cross-sell opportunities.
Thursday
A half-day session featuring Product breakout sessions for Sales and CSMs, followed by closing comments from the leadership team.
Note: Thursday is not required for all business partners.
Vertical Market Reviews: The vertical market reviews on Tuesday and Wednesday will be presented by cross-functional teams to provide a brief overview of the markets we target and a detailed discussion of the key deals that will allow us to hit our goals in 2019. These reviews are meant to both cross-educate the new organization and provide an opportunity for the CSMs or NBDs to present their key pipeline to the business, ask for help where needed, and tap into the experience of the full audience.
Product Updates: With the recent addition of the Speedpay teams, Product Management will play a critical role in this year’s meeting by highlighting the latest features from our application portfolios and discussing some of the exciting new roadmap development that will be available soon. To accommodate the interests of individuals and the broader group, the breakout sessions on Thursday will provide a choice of topics and a variety of demonstrations from the Product teams.
AGENDA*
*Agenda is subject to change.
Monday, June 10, 2019 | ||
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8:00 AM - 8:00 PM | Arrivals | Crown Plaza Hotel |
5:00 PM | Express Yourself! Outdoor Event | Crown Plaza Hotel |
Tuesday, June 11, 2019 | ||
6:00 AM - 7:00 AM | Group Fitness Activity | Crown Plaza Hotel |
7:00 AM - 8:15 AM | Breakfast | Crown Plaza Hotel Main Dining Room |
8:30 AM - 9:00 AM | Welcome to the New Business | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
9:00 AM - 9:30 AM | An Address from Carolyn | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
9:30 AM - 10:00 AM | H1 Position & H2 Outlook for deals, RFS and Pipeline | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
10:00 AM - 10:15 AM | Break | Crown Plaza Hotel |
10:15 AM - 12:15 PM | Product & Solutions Overviews & Updates | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
12:15 PM - 1:00 PM | Lunch | Crown Plaza Hotel Main Dining Room |
1:00 PM - 4:00 PM | Team Building Session | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
4:00 PM - 4:15 PM | Break | Crown Plaza Hotel |
4:15 PM - 5:15 PM | Vertical Market Session - Government Team | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
6:30 PM - 9:00 PM | Evening Event (Location TBA) | |
Wednesday, June 12, 2019 | ||
6:00 AM - 7:00 AM | Group Fitness Activity | Crown Plaza Hotel |
7:00 AM - 8:15 AM | Breakfast | Crown Plaza Hotel Main Dining Room |
8:30 AM - 9:30 AM | Vertical Market Session – Utility Team | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
9:30 AM - 10:45 AM | Vertical Market Session - Education Team | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
10:45 AM - 11:00 AM | Break | Crown Plaza Hotel |
11:00 AM - 12:00 PM | Vertical Market Session - Insurance Team | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
12:00 PM - 1:00 PM | Lunch | Crown Plaza Hotel Main Dining Room |
1:00 PM - 1:45 PM | Vertical Market Session - Healthcare Team | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
1:45 PM - 3:15 PM | Vertical Market Session - Consumer Finance Team | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
3:15 PM - 3:30 PM | Break | Crown Plaza Hotel |
3:30 PM - 5:15 PM | Case Studies | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
6:30 PM - 9:00 PM | Small Group Dinners with Assigned Hosts | Downtown Princeton |
9:00 PM | Optional After-Party at the Ivy on Nassau Street | Ivy on Nassau Street |
Thursday, June 13, 2019 | ||
7:00 AM - 8:15 AM | Breakfast | Crown Plaza Hotel Main Dining Room |
8:45 AM - 9:00 AM | Welcome | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
9:00 AM - 9:30 AM | Recap of the Past Two Days, Commitments and Next Steps | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
9:35 AM - 9:50 AM | Product Breakout - Next Gen: eBill & Print and Mail Partner Integration | Room 207 (Crown Plaza Hotel, 2nd Floor) |
9:35 AM - 9:50 AM | Product Breakout - V4: Student Portal | Room 205 (Crown Plaza Hotel, 2nd Floor) |
9:35 AM - 9:50 AM | Product Breakout - V4: Disbursements to Debit Card and PayPal (Multiparty) | Room 204 (Crown Plaza Hotel, 2nd Floor) |
9:35 AM - 9:50 AM | Product Breakout - Next Gen: Apple Pay, Google Pay, PayPal | Room 206 (Crown Plaza Hotel, 2nd Floor) |
9:55 AM - 10:10 AM | Product Breakout - Next Gen: Apple Pay, Google Pay, PayPal | Room 206 (Crown Plaza Hotel, 2nd Floor) |
9:55 AM - 10:10 AM | Product Breakout - V4: Student Portal | Room 205 (Crown Plaza Hotel, 2nd Floor) |
9:55 AM - 10:10 AM | Product Breakout - Next Gen: eBill & Print and Mail Partner Integration | Room 207 (Crown Plaza Hotel, 2nd Floor) |
9:55 AM - 10:10 AM | Product Breakout - V4: Disbursements to Debit Card and PayPal (Multiparty) | Room 204 (Crown Plaza Hotel, 2nd Floor) |
10:15 AM - 10:30 AM | Product Breakout - Next Gen: Notifications with Tool to Resend Messages (Email, Text, Outbound Call, Social Media and Letter) | Room 207 (Crown Plaza Hotel, 2nd Floor) |
10:15 AM - 10:30 AM | Product Breakout - V4: POS / Card Present Processing Supporting EMV and P2PE | Room 205 (Crown Plaza Hotel, 2nd Floor) |
10:15 AM - 10:30 AM | Product Breakout - Next Gen: Reporting Improvements & Data Warehouse (Data Lake) | Room 206 (Crown Plaza Hotel, 2nd Floor) |
10:15 AM - 10:30 AM | Product Breakout - V4: Virtual Collection Agent (VCA) | Room 204 (Crown Plaza Hotel, 2nd Floor) |
10:35 AM - 10:50 AM | Product Breakout - Next Gen: Reporting Improvements & Data Warehouse (Data Lake) | Room 206 (Crown Plaza Hotel, 2nd Floor) |
10:35 AM - 10:50 AM | Product Breakout - Next Gen: Notifications with Tool to Resend Messages (Email, Text, Outbound Call, Social Media and Letter) | Room 207 (Crown Plaza Hotel, 2nd Floor) |
10:35 AM - 10:50 AM | Product Breakout - V4: POS / Card Present Processing Supporting EMV and P2PE | Room 205 (Crown Plaza Hotel, 2nd Floor) |
10:35 AM - 10:50 AM | Product Breakout - V4: Virtual Collection Agent (VCA) | Room 204 (Crown Plaza Hotel, 2nd Floor) |
11:00 AM - 11:15 AM | Closeout and Farewell | Palmer Square Room (Crown Plaza Hotel, 3rd Floor) |
AIRPORTS
Please book your flights right away, if you haven’t already. You can choose whether to fly into Newark Liberty International Airport (EWR) or Philadelphia International Airport (PHL). EWR is 38 miles away from Princeton (a 45 - 60 minute drive). PHL is 57 miles away from Princeton (a 55 minute - 75 minute drive).
HOTEL & MEETING VENUE
Crowne Plaza Princeton - Conference Center
900 Scudders Mill Rd, Plainsboro Township, NJ 08536
Hotel reservations have already been made. You can verify your hotel details here. Contact Ann Tierney with any changes; please do not contact the hotel directly.