The 2019 Biller Mission Mid-Year Event is a 2.5-day meeting that assembles all of Sales, Customer Success Managers (CSMs), Sales Engineering, Product and many of our critical business partners for a singular purpose: to ensure we are collaborating, planning and executing to the best of our abilities in the second half of the year to achieve our goals. This year’s event will be the first all-hands meeting of the newly-formed Biller Mission team that includes our colleagues from Speedpay.

The format of the meeting is designed to be interactive and afford every attendee a role in the execution of our second half plan:
Monday
Express Yourself! Opening network reception and a barbeque starting at 6:00 PM.
Tuesday
A full day session covering organization updates, product innovations, team building and vertical market reviews.
Wednesday
A full day session covering the remaining vertical market reviews and selective case studies where we have identified cross-sell opportunities.
Thursday
A half-day session featuring Product breakout sessions for Sales and CSMs, followed by closing comments from the leadership team.
Note: Thursday is not required for all business partners.
Vertical Market Reviews: The vertical market reviews on Tuesday and Wednesday will be presented by cross-functional teams to provide a brief overview of the markets we target and a detailed discussion of the key deals that will allow us to hit our goals in 2019. These reviews are meant to both cross-educate the new organization and provide an opportunity for the CSMs or NBDs to present their key pipeline to the business, ask for help where needed, and tap into the experience of the full audience.
 
Product Updates: With the recent addition of the Speedpay teams, Product Management will play a critical role in this year’s meeting by highlighting the latest features from our application portfolios and discussing some of the exciting new roadmap development that will be available soon. To accommodate the interests of individuals and the broader group, the breakout sessions on Thursday will provide a choice of topics and a variety of demonstrations from the Product teams.

AGENDA*

*Agenda is subject to change.
Monday, June 10, 2019
8:00 AM - 8:00 PMArrivalsCrown Plaza Hotel
5:00 PMExpress Yourself! Outdoor EventCrown Plaza Hotel
Tuesday, June 11, 2019
6:00 AM - 7:00 AMGroup Fitness ActivityCrown Plaza Hotel
7:00 AM - 8:15 AMBreakfastCrown Plaza Hotel Main Dining Room
8:30 AM - 9:00 AMWelcome to the New BusinessPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
9:00 AM - 9:30 AMAn Address from CarolynPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
9:30 AM - 10:00 AMH1 Position & H2 Outlook for deals, RFS and PipelinePalmer Square Room (Crown Plaza Hotel, 3rd Floor)
10:00 AM - 10:15 AMBreakCrown Plaza Hotel
10:15 AM - 12:15 PMProduct & Solutions Overviews & UpdatesPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
12:15 PM - 1:00 PMLunchCrown Plaza Hotel Main Dining Room
1:00 PM - 4:00 PMTeam Building SessionPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
4:00 PM - 4:15 PMBreakCrown Plaza Hotel
4:15 PM - 5:15 PMVertical Market Session - Government TeamPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
6:30 PM - 9:00 PMEvening Event (Location TBA) 
Wednesday, June 12, 2019
6:00 AM - 7:00 AMGroup Fitness ActivityCrown Plaza Hotel
7:00 AM - 8:15 AMBreakfastCrown Plaza Hotel Main Dining Room
8:30 AM - 9:30 AMVertical Market Session – Utility TeamPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
9:30 AM - 10:45 AMVertical Market Session - Education TeamPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
10:45 AM - 11:00 AMBreakCrown Plaza Hotel
11:00 AM - 12:00 PMVertical Market Session - Insurance TeamPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
12:00 PM - 1:00 PMLunchCrown Plaza Hotel Main Dining Room
1:00 PM - 1:45 PMVertical Market Session - Healthcare TeamPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
1:45 PM - 3:15 PMVertical Market Session - Consumer Finance TeamPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
3:15 PM - 3:30 PMBreakCrown Plaza Hotel
3:30 PM - 5:15 PMCase StudiesPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
6:30 PM - 9:00 PMSmall Group Dinners with Assigned HostsDowntown Princeton
9:00 PMOptional After-Party at the Ivy on Nassau StreetIvy on Nassau Street
Thursday, June 13, 2019
7:00 AM - 8:15 AMBreakfastCrown Plaza Hotel Main Dining Room
8:45 AM - 9:00 AMWelcomePalmer Square Room (Crown Plaza Hotel, 3rd Floor)
9:00 AM - 9:30 AMRecap of the Past Two Days, Commitments and Next StepsPalmer Square Room (Crown Plaza Hotel, 3rd Floor)
9:35 AM - 9:50 AMProduct Breakout - V4: Disbursements to Debit Card and PayPal (Multiparty)Room 204 (Crown Plaza Hotel, 2nd Floor)
9:35 AM - 9:50 AMProduct Breakout - V4: Student PortalRoom 205 (Crown Plaza Hotel, 2nd Floor)
9:35 AM - 9:50 AMProduct Breakout - Next Gen: Apple Pay, Google Pay, PayPal Room 206 (Crown Plaza Hotel, 2nd Floor)
9:35 AM - 9:50 AMProduct Breakout - Next Gen: eBill & Print and Mail Partner IntegrationRoom 207 (Crown Plaza Hotel, 2nd Floor)
9:55 AM - 10:10 AMProduct Breakout - V4: Student Portal Room 205 (Crown Plaza Hotel, 2nd Floor)
9:55 AM - 10:10 AMProduct Breakout - Next Gen: eBill & Print and Mail Partner IntegrationRoom 207 (Crown Plaza Hotel, 2nd Floor)
9:55 AM - 10:10 AMProduct Breakout - Next Gen: Apple Pay, Google Pay, PayPal Room 206 (Crown Plaza Hotel, 2nd Floor)
9:55 AM - 10:10 AMProduct Breakout - V4: Disbursements to Debit Card and PayPal (Multiparty)Room 204 (Crown Plaza Hotel, 2nd Floor)
10:15 AM - 10:30 AMProduct Breakout - Next Gen: Notifications with Tool to Resend Messages (Email, Text, Outbound Call, Social Media and Letter)Room 207 (Crown Plaza Hotel, 2nd Floor)
10:15 AM - 10:30 AMProduct Breakout - V4: POS / Card Present Processing Supporting EMV and P2PERoom 205 (Crown Plaza Hotel, 2nd Floor)
10:15 AM - 10:30 AMProduct Breakout - V4: Virtual Collection Agent (VCA)Room 204 (Crown Plaza Hotel, 2nd Floor)
10:15 AM - 10:30 AMProduct Breakout - Next Gen: Reporting Improvements & Data Warehouse (Data Lake) Room 206 (Crown Plaza Hotel, 2nd Floor)
10:35 AM - 10:50 AMProduct Breakout - V4: Virtual Collection Agent (VCA)Room 204 (Crown Plaza Hotel, 2nd Floor)
10:35 AM - 10:50 AMProduct Breakout - V4: POS / Card Present Processing Supporting EMV and P2PE Room 205 (Crown Plaza Hotel, 2nd Floor)
10:35 AM - 10:50 AMProduct Breakout - Next Gen: Reporting Improvements & Data Warehouse (Data Lake) Room 206 (Crown Plaza Hotel, 2nd Floor)
10:35 AM - 10:50 AMProduct Breakout - Next Gen: Notifications with Tool to Resend Messages (Email, Text, Outbound Call, Social Media and Letter)Room 207 (Crown Plaza Hotel, 2nd Floor)
11:00 AM - 11:15 AMCloseout and FarewellPalmer Square Room (Crown Plaza Hotel, 3rd Floor)

AIRPORTS

Please book your flights right away, if you haven’t already. You can choose whether to fly into Newark Liberty International Airport (EWR) or Philadelphia International Airport (PHL). EWR is 38 miles away from Princeton (a 45 - 60 minute drive). PHL is 57 miles away from Princeton (a 55 minute - 75 minute drive). 

HOTEL & MEETING VENUE

Crowne Plaza Princeton - Conference Center
900 Scudders Mill Rd, Plainsboro Township, NJ 08536
Hotel reservations have already been made. You can verify your hotel details here. Contact Ann Tierney with any changes; please do not contact the hotel directly.
 

QUESTIONS

Please contact Ann Tierney.