Registration, Information and Global Desktop Support

Location: Registration Counters, 1st Floor
Hours of Operation
Monday, January 21    
10:00am – 7:00pm
Tuesday, January 22
  7:00am – 6:00pm
Wednesday, January 23    
  7:00am – 6:00pm
Thursday, January 24
  7:00am – 5:00pm
Global Desk Support will be available to help with any laptop or connectivity issues you may be experiencing. You will be able to drop off your machines for software upgrades or desktop support while onsite at the event.
  • Stop by with issues/questions for basic troubleshooting
  • OneDrive or Microsoft Online questions
  • How to back-up data to OneDrive
  • Software updates for questions, concerns, etc.
  • Mapping network drives
  • Junos connection issues, questions or troubleshooting
  • Basic operating system knowledge or questions
  • Laptop tune-ups for performance tuning, memory upgrades and clean up


Business casual attire is suggested for the general Kickoff event. Specific attire is listed below for evening or special events. Consider bringing a sweater/jacket to the sessions as the temperature in the meeting rooms can vary.
  • Monday Evening Welcome Reception: Casual attire
  • Tuesday Evening Awards Banquet: Cocktail attire / Black Tie Optional
  • Wednesday Evening Event: Fun casual attire (appropriate jeans ok / no shorts)


Average high temperature: 63 degrees F / 17 degrees C
Average low temperatures: 45 degrees F / 7 degrees C
Click here to check the current weather in New Orleans.

Expense Guidelines

All travel costs associated with ACI Global Sales Kickoff 2019 are the responsibility of each individual’s travel budget for hotel, airfare, transport and any meals outside of the planned program meals.
All meals are provided from Tuesday breakfast through Thursday lunch. Expenses will not be reimbursed for meals charged during this period. Please use your discretion in spending for meals outside of those scheduled. $85 per day is the suggested guideline for food and beverage expenses.

T&E Codes

For those attending required to submit time and expense codes, please use the following.
Time Code
Project Number:   34823
Project name:   ADMIN
Task Code:   18.02
Product Code:   0000
Spr Bespoke Code:  2019 GSKO
Oracle Expense Code
Project Number:  Leave blank
Project name:   ADMIN
Task Code:   Leave blank
Product Code:   0000
Spr Bespoke Code:  2019 GSKO